These are real, not cosmetic
Turning a toggle off means the notification is never created — not created and hidden. The notification platform consults these preferences before writing anything.Two types cannot be silenced
Document verified has no toggle — there is deliberately no document preference field.Webhook failed is ungated by design. It is an operational alarm telling
api:manage holders that an outbound integration has exhausted its retries, and organization preferences must not be able to suppress it.Scope of the setting
Preferences are per organization, not per user and not per channel.- An individual cannot mute a category for themselves.
- There are no channel options, because there is only one channel: OnTime notifications are in-app only. No email, SMS, WhatsApp or web push exists to configure.