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Sometimes the record has to be corrected directly rather than through a request — a terminal was down for a shift, someone was on site but their phone was not, a whole team was at an off-site event.
Prefer regularization where you can. A regularization creates a request the employee filed and a manager approved. An override is you changing the record. Both are audited, but only one carries the employee’s account of what happened.
Every action on this page is written to the audit log with your identity, the timestamp, and the reason you gave. The reason is required — the field is not optional on any of these three actions.

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Record a manual punch

Adds a single punch to an employee’s day at a time you specify.
1

Open the employee's Attendance tab

Find them in the directory, open Attendance, and navigate to the month.
2

Add the punch

Choose the direction (in or out) and the exact timestamp. Unlike a real punch, you are stating when it happened rather than punching now.
3

Give a reason

Required. “Terminal BIO-MUM-01 offline 06:00–14:00” is a useful reason; “correction” is not — you or a successor will be reading this in an audit.
A manual punch is recorded as source Web and is always approved — it skips the geofence check and the duplicate guard, because you are asserting a fact rather than claiming one. The day re-reconciles immediately afterwards.

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Override a day

Sets the reconciled outcome of a single day directly, rather than adding a punch and letting the engine derive it. You can set: A reason is required.
Freezing a day stops later punches or approvals from re-deriving it. Payroll uses this to lock a month at the freeze stage. Setting it by hand is unusual; unset it and the day becomes derivable again.

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Apply a status over a range

For the cases that are not one day: a plant shutdown, a team at a conference, a strike.
1

Pick the employee and the range

From and to dates, inclusive. The range is capped at 366 days.
2

Choose the status

The status to apply to every day in the range.
3

Give a reason

Required, and it is stamped on every day the operation touches.
The result tells you how many days were actually updated. Days inside a frozen payroll period are refused rather than silently skipped.
A single-day override and a one-day range do the same thing. Use the range form when you are correcting a stretch; use the day override when you are adjusting one day’s numbers.

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What gets audited

All three actions write an audit entry against the employee, in the Attendance category, recording who acted, when, what changed, and the reason. That trail is visible on the employee’s Audit tab and exportable. See the audit log documentation under Administration.