The status card
The top of the screen shows whether you are currently checked in, how long you have been in, and where you punched from. Below it is your assigned shift for the day, so you can see what you are being measured against.Punching
The button reads Punch in or Punch out depending on your state. Depending on your organization’s configuration, pressing it asks for:1
A selfie
The camera opens and captures a single frame. This is what ties the punch to a person rather than a login.
The photo is stored with the punch as evidence and is visible to your administrator. OnTime does not run face matching or liveness detection on it.
2
Your location
A map shows your position against your work location’s geofence ring, with a live pin, and tells you the result before you confirm.
3
Confirmation
The punch is recorded and today’s timeline updates immediately.
What blocks or flags a punch
You are outside the geofence
You are outside the geofence
You are not blocked, but you must pick a reason from the list your administrator configured, and the punch is recorded as pending until your manager approves it. You can attach an extra photo as proof.This is the normal path for client visits and field work — it is an exception, not an error.
Duplicate punch
Duplicate punch
Pressing the same direction twice within a minute is refused. Check whether your first press registered before pressing again.
The day is frozen
The day is frozen
The date belongs to a payroll month that has been frozen. Nobody can add a punch to it. Speak to whoever runs payroll.